ComLink opens new office in Townsville to service North Queensland

ComLink, a community transport and care organisation, have just expanded their team so that they can deliver services to the community across the North Queensland region.

comlink-logoThe expansion comes following Federal Home and Community Care funding awarded earlier this year in recognition of ComLink’s success and the growing demand for its services.

ComLink provides transport and direct care solutions for the frail aged and younger people with a disability to attend medical appointments, shop and maintain their social inclusion.

With the increase demand, ComLink set about the challenge of establishing offices and hiring 40 staff for their expanding team across Queensland.

ComLink Human Resources Manager, Alexander Payne said the organisation undertook a unique recruitment process of a casting call and group interviews to find candidates that were best suited to ComLink.

“We were looking for a basic skill set when reviewing candidates but it was more important to us to find people who were caring, passionate about our organisation’s work and most importantly people who could build a rapport with our clients,” Alexander said.

ComLink currently has offices on the Sunshine Coast and North Lakes, north of Brisbane, and has just opened new offices in Bundaberg, Ipswich, Cairns, Townsville. Satellite sites in Gympie, Childers and Gin Gin will also be opening soon.

Through its own services and strong links to a variety of community organisations, ComLink is proud to say the organisation never turns anyone needing their services away.  “This is because of the commitment of our staff, volunteers and supporters, “ Alexander said.

ComLink North Queensland Regional Manager, Kain Allen said that he was thrilled to be apart of the new team that has just launched in Townsville.

“We have a team of five in Townsville now, and we are really looking forward to providing transport and social support to local residents in need a bit of help getting to and from appointments while still maintaining their independence,” Kain said.

Kain said after 11 years working in Sydney in Community Transport, he was looking to move back to Queensland closer to his hometown of Yeppoon.

“I was attracted to the role with ComLink as I really liked the structure and vision of the organisation and what they are trying to achieve, I’m looking forward to getting out in the community and developing partnerships with other local organisations to enhance the transport and support services available in Townsville for the elderly and younger people with a disability,” Kain said.

ComLink’s 40 new staff members mostly hold roles as either Client Service Officers or Drivers, and the community can rest assured that those recruited in the North Queensland region are passionate about providing them with outstanding service.

If you are interested in becoming involved with ComLink volunteering is a great way to give back to the community and can be really rewarding, knowing you have made a difference in the lives of others.

If you would like to find out more information, make a booking or to become a ComLink volunteer, please visit or call 1300 761 011.

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